#研究分享#【AI会取代企业管理从业人员的岗位吗?】

#研究分享#【AI会取代企业管理从业人员的岗位吗?】随着企业员工数目的增长,巨大的人员管理职责需要使用人工智能技术来辅助。80%左右的人员管理、行政等事务性工作的从业人员受到人工智能的威胁。但人工智能应用于企业管理也存在如下问题:无法感知企业的文化氛围,灵活处理问题;无法轻易形成人员间的良好关系;无法处理伦理道德等方面的问题。亚马逊曾经研发过一款人工智能程序用于招聘,但却因为产生对于应聘者性别的偏见而被叫停。http://www.looooker.com/?p=63600

Can Artificial Intelligence Replace Your Manager? - Infographic

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In 2018, Amazon stopped development on a smart recruiting Artificial Intelligence (AI) when it began to show undue favoritism towards male candidates. Developed in an effort to reduce the conscious or subconscious sexist leanings in hiring managers, the project backfired when the information it was fed in order to learn was already deeply flawed itself. The male dominated industry contained ten years worth of successful hires’ resumes, mostly men, which translated into the AI filtering out qualified female candidates or even anyone with female colleagues listed as references.
Today, payroll managers face a 96% chance of automation, going against many predictions that it would only be service industry positions and other predictable tasks that could see an overhaul of this kind. Gathering data, analyzing said data, and spitting out solutions is what this kind of AI does best and it seems to be creeping into management roles. What we learn from Amazon’s abandoned project is more than just a red flag for industry gender discrimination; it also reveals to us the general failings of automation and AI. While able to manage data on a scale that no person ever could, the lack of human touch poses its own issues - and opportunities.
Ask any smart manager and they’ll be the first to tell you how valuable humanity it when it comes to being a leader. Yet it seems more and more office managers and project managers find themselves inundated with repeatable, even mindless tasks. From ordering new office supplies, to coordinating with the weekly cleaning crew, sometimes a manager is left with little time to actually manage. Wherever we go, tech seems to pick up our slack. Taking over the menial, the time-consuming, and the repeatable tasks of daily work operations saves us time and valuable energy. From a manager’s perspective, this absolutely changes the game.
But making this kind of digital switch isn’t always easy, especially for small businesses with limited staff, limited resources, and limited funds. Around one in five small business leaders think the process of selecting and implementing new tech is just not worth the hassle and more than one in three think they don’t even need more tech. When it comes down to brass tacks, four in five small business believe they could benefit from better tech - as long as it’s the right kind of tech. Business leaders should ask themselves some key questions - What daily responsibilities consume too much time, and what gets overlooked with it’s crunch time? What could operations benefit from most, time saving tech, data processing automation, maybe even mobile access support?
Daily office operations and the responsibilities of office managers get an auxiliary boost from programs like Managed By Q. Ordering office supplies, scheduling maintenance and cleaning, can all be done with the touch of button. Furthermore, built-in hiring algorithms to find receptionist, assistants, and other staff can easily be reached through the iPad hub it works from. Today, more than half of small businesses are using some form of tech to help with the hiring process. Project management gets streamlined and simplified as well as AI platform iCEO takes on big projects and shrinks them down to size in easily achievable and scalable pieces. By the deadline of a project, iCEO is capable of generating a research report of up to 124-pages.
Other AI programs from hiring to scheduling are available, but there really is no one-size-fits-all AI-bot for business. Ready to find the perfect fit for your business and get back to doing what matters? Let this infographic be a guide to AI management tools, its capabilities, weaknesses, and how to find the most sustainable and scalable option for any business.
来源:digital informationworld
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