#研究分享#【机器人可以成为一个合格的顾问吗?】

#研究分享#【机器人可以成为一个合格的顾问吗?】来自英国普利茅斯大学的新研究表明,社会机器人可以提供“有益”和“愉快”的交谈感觉。这种配备人工智能的机器人可以用来帮助解决人类各种各样的问题,或将取代许多领域的心理学家。当然,使用机器人取代合格的心理学家仍然需要多年的时间,即使技术达到可接受的水平,向机器公开所有信息可能并不符合每个人的口味。尽管如此,这项研究取得的进展表明,人工智能将提供咨询服务的程度。

 

 

A social robot can deliver a motivational interview

 

To answer the question "could robots be counselors?", early research suggest yes, with advances in artificial intelligence, as initial studies show a positive user experience.

Plymouth - New research, from the University of Plymouth, U.K., indicates that a social robot can deliver a 'helpful' and 'enjoyable' motivational interview. This artificial intelligence equipped machine could be used to help counsel humans with a wide variety of problems, supplanting psychologists across a number of areas.

Of course the use of a machine in place of a qualified psychologist remains many years away and even when the technology reaches an acceptable level of competency, revealing all to a machine may not be to everyone's taste. Nonetheless, the advances made in a recent study show how close artificial intelligence is coming to offering a counseling service.

The focus has been on the "motivational interview". This is a counseling technique designed to support behavior change. Motivational interviewing is a directive, client-centered counselling style for eliciting behavior change by helping clients to explore and resolve ambivalence. It is most centrally defined not by technique but by its spirit as a facilitative style for interpersonal relationship.

In a recent study, those enlisted in then research centered on an artificial intelligence equipped robot counselor, praised the 'non-judgmental' nature of the humanoid robot as it delivered its session. Several of those who took part went so far as to saying they preferred the robot to a human psychologist.

According to lead academic Professor Jackie Andrade: "We were pleasantly surprised by how easily the participants adapted to the unusual experience of discussing their lifestyle with a robot. As we have shown for the first time that a motivational interview delivered by a social robot can elicit out-loud discussion from participants."

The research has been published in the Journal of Medical Internet Research. The research paper is headed "Experiences of a Motivational Interview Delivered by a Robot: Qualitative Study."

链接:http://m.digitaljournal.com/tech-and-science/technology/could-robots-be-counselors-yes-with-ai/article/521410
作者:TIM SANDLE
来源:digital journal

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